{"product_id":"garage-fault-intake-pack-reception-diagnostic-booking-forms","title":"Garage Fault Intake Pack – Reception \u0026 Diagnostic Booking Forms","description":"\u003cp\u003eStop sending technicians job cards that simply say “noise from front”, “loses power” or “warning light on”.\u003c\/p\u003e\n\u003cp\u003eThe Motor Toolkit Garage Fault Intake Pack is a complete printable fault-booking system designed to help garage receptionists and service advisors collect the information technicians actually need before a vehicle reaches the workshop.\u003c\/p\u003e\n\u003cp\u003eIt is specifically designed for reception staff who may have little or no mechanical knowledge.\u003c\/p\u003e\n\u003cp\u003eInstead of trying to diagnose the vehicle, staff simply follow structured questions based on what the customer is experiencing.\u003c\/p\u003e\n\u003cp\u003eThis creates a much clearer handover to the technician, helps faults get reproduced more easily and reduces time wasted chasing missing information.\u003c\/p\u003e\n\u003cp\u003eWHAT’S INCLUDED\u003c\/p\u003e\n\u003cp\u003e✓ Complete 17-page Garage Fault Intake Pack\u003c\/p\u003e\n\u003cp\u003e✓ 2-page Master Vehicle Fault Intake Form\u003c\/p\u003e\n\u003cp\u003e✓ Fault Type Selector\u003c\/p\u003e\n\u003cp\u003e✓ Noise \/ Suspension \/ Knocking Fault Sheet\u003c\/p\u003e\n\u003cp\u003e✓ Overheating \/ Cooling System Fault Sheet\u003c\/p\u003e\n\u003cp\u003e✓ Loss of Power \/ Limp Mode Fault Sheet\u003c\/p\u003e\n\u003cp\u003e✓ Engine Running Badly \/ Misfire Fault Sheet\u003c\/p\u003e\n\u003cp\u003e✓ Starting \/ Non-Start Fault Sheet\u003c\/p\u003e\n\u003cp\u003e✓ Brakes \/ Steering Fault Sheet\u003c\/p\u003e\n\u003cp\u003e✓ Clutch \/ Gearbox Fault Sheet\u003c\/p\u003e\n\u003cp\u003e✓ Vibration \/ Driveline Fault Sheet\u003c\/p\u003e\n\u003cp\u003e✓ Warning Light \/ Electrical Fault Sheet\u003c\/p\u003e\n\u003cp\u003e✓ Leak \/ Fluid Loss Fault Sheet\u003c\/p\u003e\n\u003cp\u003e✓ Technician Handover \u0026amp; Diagnostic Authorisation Sheet\u003c\/p\u003e\n\u003cp\u003e✓ Receptionist Quick Reference Guide\u003c\/p\u003e\n\u003cp\u003e✓ Individual PDFs for easy printing\u003c\/p\u003e\n\u003cp\u003e✓ Complete combined PDF\u003c\/p\u003e\n\u003cp\u003e✓ Printing instructions\u003c\/p\u003e\n\u003cp\u003e✓ Single-business licence\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003eDESIGNED FOR\u003c\/p\u003e\n\u003cp\u003e• Independent garages\u003cbr\u003e• MOT centres\u003cbr\u003e• Vehicle repair workshops\u003cbr\u003e• Garage receptionists\u003cbr\u003e• Service advisors\u003cbr\u003e• Workshop managers\u003cbr\u003e• Garage owners\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003eHOW IT WORKS\u003c\/p\u003e\n\u003cp\u003e1. Reception completes the Master Vehicle Fault Intake Form.\u003c\/p\u003e\n\u003cp\u003e2. Select the closest fault category.\u003c\/p\u003e\n\u003cp\u003e3. Complete the relevant one-page specialist fault sheet.\u003c\/p\u003e\n\u003cp\u003e4. Record exactly what the customer is experiencing — without trying to diagnose the vehicle.\u003c\/p\u003e\n\u003cp\u003e5. Pass the completed information to the technician.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003eWHY USE IT?\u003c\/p\u003e\n\u003cp\u003eBETTER INFORMATION\u003c\/p\u003e\n\u003cp\u003eGive your technicians more than “car making a noise”.\u003c\/p\u003e\n\u003cp\u003eSAVE DIAGNOSTIC TIME\u003c\/p\u003e\n\u003cp\u003eHelp technicians understand when, where and how the fault occurs before they begin.\u003c\/p\u003e\n\u003cp\u003eMORE CONSISTENT BOOKINGS\u003c\/p\u003e\n\u003cp\u003eGive every receptionist the same structured process to follow.\u003c\/p\u003e\n\u003cp\u003eDESIGNED FOR NON-TECHNICAL STAFF\u003c\/p\u003e\n\u003cp\u003eNo mechanical knowledge is required. Simply follow the questions.\u003c\/p\u003e\n\u003cp\u003eCUSTOMER AUTHORISATION\u003c\/p\u003e\n\u003cp\u003eIncludes a technician handover and diagnostic authorisation section to help record agreed diagnostic limits.\u003c\/p\u003e\n\u003cp\u003ePRINT AS OFTEN AS YOU NEED\u003c\/p\u003e\n\u003cp\u003eBuy once and print copies for use within your own business whenever required.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003eDIGITAL PRODUCT\u003c\/p\u003e\n\u003cp\u003eThis is a digital download.\u003c\/p\u003e\n\u003cp\u003eNo physical product will be posted.\u003c\/p\u003e\n\u003cp\u003eFiles are supplied in PDF format and are designed for A4 printing.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003ePRINTING\u003c\/p\u003e\n\u003cp\u003ePrint at 100% \/ Actual Size.\u003c\/p\u003e\n\u003cp\u003eIndividual fault sheets can be printed separately as required.\u003c\/p\u003e\n\u003cp\u003eThe Receptionist Quick Guide is ideal for laminating and keeping beside your reception computer or telephone.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003eLICENCE\u003c\/p\u003e\n\u003cp\u003ePurchase provides a licence for internal use within one business location.\u003c\/p\u003e\n\u003cp\u003eYou may print as many copies as required for use within that business.\u003c\/p\u003e\n\u003cp\u003eFiles must not be resold, redistributed, uploaded elsewhere or shared with other businesses.\u003c\/p\u003e","brand":"motor toolkit","offers":[{"title":"Default Title","offer_id":58833939202373,"sku":"MT-GFI-001","price":19.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0927\/5329\/7733\/files\/a_clean_marketing_product_mockup_layout_on_a_white_2.png?v=1786454419","url":"https:\/\/motortoolkituk.com\/products\/garage-fault-intake-pack-reception-diagnostic-booking-forms","provider":"Motor Toolkit","version":"1.0","type":"link"}